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What is Agentic AI?

August 28, 2025
Angela Shugarts
what is agentic ai

Agentic AI is the next evolution of artificial intelligence—autonomous AI systems composed of multiple AI agents that plan, decide, and execute complex tasks with minimal human intervention. Unlike traditional artificial intelligence systems that operate within fixed boundaries and require human oversight, agentic AI is goal-driven, adaptable, and capable of orchestrating multi-step workflows in real-world environments by leveraging advanced AI capabilities such as large language models (LLMs) and machine learning algorithms.

For enterprises, the promise of agentic AI is enormous: smarter automation, faster decision-making, and more efficient business processes. But to realize this potential, organizations need a secure and scalable foundation for deploying and orchestrating agentic AI workloads. That’s where Rafay’s infrastructure orchestration platform comes in.

What Is Agentic AI?

Agentic AI refers to artificial intelligence systems that exhibit agency—the ability to act independently, make decisions, and pursue objectives without constant human intervention. These intelligent agents specialize in performing specific tasks, and together, multiple AI agents collaborate to handle complex workflows and tackle complex challenges.

  • Generative AI produces text, code, or images using large language models.
  • Agentic AI goes beyond by enabling AI-powered agents to act—querying APIs, booking services, reconfiguring infrastructure, or triggering business workflows to automate complex tasks.

In short, agentic AI transforms AI from a passive assistant into an active problem solver capable of integrating with existing enterprise systems and external tools.

How Agentic AI Works

Agentic AI operates through a structured multi-step process to accomplish tasks efficiently:

  1. Perception: Gathers diverse data from APIs, sensors, databases, or user input using natural language processing and other AI capabilities.
  2. Reasoning: Processes vast amounts of data with large language models and machine learning models to interpret context and infer customer intent.
  3. Goal Setting: Defines objectives from prompts or organizational workflows.
  4. Decision-Making: Chooses optimal actions based on efficiency, accuracy, or predicted outcomes.
  5. Execution: Interacts with external tools and systems to complete tasks autonomously.
  6. Learning & Adaptation: AI agents learn continuously through reinforcement learning and feedback loops to improve performance over time.
  7. Orchestration: Coordinates multiple AI agents working together in multi-agent systems to streamline software development, supply chain management, customer service inquiries, and more.

Agentic AI only works at scale with robust orchestration. Rafay provides the platform engineering backbone to deploy, manage, and monitor multi-agent AI workloads across Kubernetes and hybrid-cloud environments.

Advantages of Agentic AI

Enterprises are turning to agentic AI because it offers significant benefits:

  • Autonomy: Completes tasks with little to no human intervention, enabling human agents to focus on higher-value work.
  • Proactivity: Anticipates needs and responds in real time, enhancing customer interactions and business agility.
  • Specialization: Uses different AI-powered agents tailored for specific tasks, providing tailored solutions across departments.
  • Adaptability: Learns from outcomes and continuously improves through continuous learning and machine learning algorithms.
  • Ease of Use: Enables natural language understanding and interfaces, simplifying complex workflows.

Rafay’s infrastructure orchestration platform helps enterprises unlock these benefits at scale, with governance and guardrails that ensure agentic AI stays aligned with business objectives.

Challenges of Agentic AI

With autonomy comes new challenges:

  • Misaligned goals: “Reward hacking” where agents pursue unintended outcomes.
  • Complex orchestration: Managing multiple AI agents increases the chance of bottlenecks or cascading failures.
  • Security & compliance risks: Autonomous actions can bypass safeguards if not properly governed.
  • Governance: Enterprises need visibility, auditability, and control over AI-powered agents.

Rafay addresses these challenges by providing:

  • End-to-end visibility into agentic AI systems and workloads.
  • Policy enforcement and role-based access control.
  • Compliance-ready infrastructure for regulated industries.

Enterprise Use Cases

Agentic AI has real world applications across industries:

  • Healthcare: Adaptive patient monitoring and treatment workflows analyzing patient data.
  • Financial Services: Autonomous trading, risk management, and analyzing market data.
  • Cybersecurity: Real-time anomaly detection and automated incident response process.
  • Supply Chain Management: Predictive inventory management and autonomous ordering to streamline supply chains.
  • Software Development: Automating code generation, reviews, and continuous integration to boost developer productivity.

With Rafay, enterprises can confidently deploy these AI solutions in production faster, with orchestration, scalability, and compliance built-in.

Rafay’s Role in Accelerating Agentic AI

Agentic AI represents the future of enterprise automation—but without orchestration, scalability, and governance, it cannot succeed.

Rafay provides:

  • Orchestration at scale: Manage thousands of AI agents and workflows seamlessly.
  • Governance & security: Ensure compliance across hybrid and multi-cloud environments.
  • Enterprise-grade reliability: Monitor, troubleshoot, and optimize agentic AI workloads.
  • Future-proof infrastructure: Empower platform teams to deliver AI-driven innovation.

By combining the autonomy of agentic AI systems with Rafay’s infrastructure orchestration platform, enterprises gain both speed and control—accelerating adoption while mitigating risks.

Conclusion

Agentic AI is more than a buzzword—it’s a shift toward artificial intelligence systems that can think, act, and execute autonomously. For enterprises, this means the ability to radically improve efficiency, decision-making, and innovation by automating complex workflows with minimal human intervention.

This evolution also extends to cloud service providers and sovereign AI clouds, where agentic AI can power smarter infrastructure orchestration, adaptive resource allocation, and secure multi-tenant environments. By embedding agentic AI into cloud platforms, providers can help enterprises unlock new levels of agility, compliance, and scalability—further amplifying the impact of this technology across industries.

But success requires orchestration. Rafay provides the secure, scalable foundation to deploy, govern, and accelerate agentic AI workloads—helping enterprises unlock the next era of AI-powered transformation.

Explore how Rafay can enable your team to orchestrate agentic AI with confidence. [Learn more →]

FAQs

What is agentic AI in simple terms?

Agentic AI is artificial intelligence that can act on its own. Instead of just answering questions, it sets goals, makes decisions, and executes complex tasks without needing constant human input.

How is agentic AI different from generative AI?

Generative AI creates content—like text, images, or code—based on prompts using large language models. Agentic AI goes further by using that content to take actions, such as booking services, querying APIs, or automating workflows to streamline business processes.

Why is agentic AI important for enterprises?

Enterprises benefit from agentic AI because it reduces manual intervention, speeds up decision-making, and scales complex workflows. With orchestration platforms like Rafay, businesses can securely deploy and govern multi-agent AI systems at scale.

What are examples of agentic AI in action?

  • Healthcare: AI-powered agents monitor patient data and adjust treatments in real time.
  • Finance: AI agents automate trading and risk analysis by analyzing market data.
  • Cybersecurity: AI agents detect and respond to threats autonomously.
  • DevOps: AI agents remediate infrastructure issues and optimize CI/CD pipelines.
  • What challenges come with agentic AI?

The main risks include misaligned goals, security vulnerabilities, and complex orchestration of multiple AI agents. That’s why enterprises need governance and orchestration tools, like those provided by Rafay, to maintain control.

How does Rafay support agentic AI?

Rafay provides the orchestration platform enterprises need to manage agentic AI. With built-in governance, compliance, and scalability, Rafay enables organizations to deploy multi-agent AI systems securely and reliably.

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