Author

Rajat Tiwari

Is Fine-Tuning or Prompt Engineering the Right Approach for AI?

Is Fine-Tuning or Prompt Engineering the Right Approach for AI?

While prompt engineering is a quick and cost-effective solution for general tasks, fine-tuning enables superior AI performance on proprietary data. We previously discussed how building a RAG-based chatbot for enterprise data paved the way for creating a comprehensive GenAI platform.

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Building an Extensible GenAI Copilot: What We Learned

Building an Extensible GenAI Copilot: What We Learned

Working through the complexities of developing an internal copilot helped us push the boundaries of what we believed possible with GenAI. Our generative AI (GenAI) journey began with a single use case: How could we make it easier for our customers to navigate the vast landscape of documentation and features within our platform?

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